Frequently Asked Questions

Updated 1/1/2018

When should I make my reservation?

As early as possible! While we do our best to accommodate emergency or last minute requests, Doane Rest is often a busy ministry. When possible, we do ask that you make your reservations at least 48-72 hours in advance so we can better serve your needs and ensure that your cottage is prepared for your arrival. Additionally, as we are not a hotel, but instead a self-supporting guest house ministry, we cannot accommodate “surprise” arrivals.

Please do not arrive without a reservation.

How can I submit my reservation?

Reservations will only be accepted via the website. Text, mail, carrier pigeon, or smoke signal reservations are not accepted at this time. Visit our Reservations page to make your reservation today! 🙂

Can I visit with my non-Christian guests?

Doane Rest is a religious non-profit. As such, we can legally only serve Christians, in accordance with Philippine law. If any reservations are made in violation of this policy, we legally cannot honor them as a religious non-profit , and any existing reservations will be cancelled immediately and all future reservations will be blocked.

What denominations do you accept?

Doane Rest is a place set aside as a place of rest for those with a faith similar to ours. The most important aspect of our faith is our belief in Jesus Christ as the only begotten Son of God, one with God, and Him being the only way to Heaven through in Christ as our personal Savior.

As this being the case, we cannot serve those from the Roman Catholic church, Anglican church, Mormon church, Jehovah’s Witness church, Iglesia Ni Cristo, Quiboloy, among others.

If your missionary organization or church holds to our core beliefs, we welcome you to visit! Please contact us if you have inquiries.

Are pets allowed?

Since Doane Rest serves a variety of guests, we do not allow pets. Service animals are welcome; please inform us if you have a service animal you will be bringing.

For security purposes, Doane Rest does have two outdoor guard dogs. They are safe with children.

Finally, Doane Rest does have vaccinated, friendly outdoor cats to help keep pests down. Do not bring our cats or dog into your cottages as a courtesy to other guests. If you are allergic to cats or dogs, please let us know before you arrive.

I submitted my reservation request. Now what?

Once you submit the Reservation Request form, you will receive an automatic email confirmation of your reservation being submitted. Within 2 days, you should receive an email from us regarding your booking request. Please answer our reply to confirm your reservation.

Submission of a reservation request does not mean your reservation is confirmed.

Can I cancel my reservation or change my reservation times?

Yes, to a certain point. “No-calls/No-shows” are highly discouraged. Doing so can hurt the ministry here, while also preventing others in need of rest from staying here. If something has come up which is keeping you from staying with us, please contact us at least 48 hours in advance (if possible).

In the event that your arrival will be delayed or cancelled, please also notify us at least 48 hours in advance. We will try to accommodate your changes if we can do so. During peak seasons, delayed arrivals without contacting us may cause your reservation to be cancelled.

Can I arrive early or check-out late?

Normal check-in is at 1pm at the earliest and check-out is at 10am at the latest. This is so we can serve as many guests as possible. If you would like to arrive early or check-out late, please talk with the manager. As long as other guests will not be influenced by the change in your arrival or departure, you may adjust your check-in or check-out times. Additionally, we will need to ask for an extra half day’s donation to cover our ministry’s extra utilities for this adjustment.

When can I arrive to check-in?

Our earliest check-in time is 1pm or following. For late arrivals, please try to arrive before 9pm. This allows other guests to rest along with giving our staff and management time to get their needed rest.

Can I arrive/depart on Sunday?

We want to keep Sunday as a time of rest. As such, Sunday arrivals are not allowed. Departures on Sunday are welcome, and they can be done either before or after church. Late check-outs are by 3pm on Sundays and have no extra donation amount.

Can I leave my luggage there?

We understand traveling with a lot of bags is hard. If you are arriving after 8am, or departing before 5pm, in order to not check-in or check-out at a different time, you may leave your bags here within that timeframe. So feel free to see the city while your bags are safe with us. Please contact the manager beforehand if you intend to leave your bags for a few more hours within the day.

We have an enclosed space set aside where your bags can be left from 8am-5pm.

What donation (payment) methods do you accept?

To offset the costs of your stay and maintain the facility, Doane Rest accepts the following donation methods:

  • Philippine Peso Cash
  • Philippine Peso Check (made out to “Association of Baptists for World Evangelism”)
  • USD Cash (change will be given in Philippine peso cash)
  • USD Checks (plus a $5 fee which we must pay for depositing USD checks)
  • USD Online (plus a 5% fee which we are charged for accepting online donations)
What clothing should I pack? Is it cold there?

Make sure you pack adequate clothing for the local, mountain weather. Pack layers. The temperature in Baguio is 5-10 degrees cooler than the lowlands, and can be quite chilly in the evenings. Don’t forget to bring your own umbrella also as late afternoon showers are not uncommon!

What do I do when I arrive?

Please ring buzzer once to alert our staff of your arrival, then please wait momentarily for us to open the gate. We will get to the gate as fast as possible.

If you are arriving by taxi, please have one of your group go back down with the taxi to open and close the gate for the taxi.

What is Doane Rest like?

Doane Rest is an oasis for those in need of rest.

Each of our six cottages and apartments has a fully furnished kitchen with a gas stovetop and oven, refrigerator, microwave oven, dishes, pots, pans, and utensils. All cottages and apartments have hot and cold running water. Most cottages have a fireplace, while our one-bedroom cottage has a wood stove. All bed, bath, and kitchen linens are provided. For more information and pictures showing our cottages and other amenities, please visit the “Features and Amenities” page above.

Outside, we have beautifully landscaped gardens, a gazebo, bench swings, a half basketball court, a grass soccer/volleyball play area, swings, curved slide, glider swing, climbing bars, sandbox and a tree fort available for fun and enjoyment. The Meeting Hall has a fireplace, table tennis, and shuffle board, and the Library has a variety of Christian books, along with some board games.

Pack ‘n Plays and high chairs are available in limited number. Please request extra equipment you need on your Reservations form.

I'm arriving/leaving on my coding day. What do I do?

Baguio City does enforce vehicle coding. “No Drive Days” are differentiated noting the last digit of the vehicle license plate. They are as follows:

1 or 2 = Monday
3 or 4 = Tuesday
5 or 6 = Wednesday
7 or 8 = Thursday
9 or 0 = Friday

There is a route to Doane Rest that you can use on your “No Drive Day.” Please contact us if you need these directions.

 

Do you provide meals?

Unfortunately, we do not provide meals. However, all of our cottages do have fully-equipped kitchens, so you can prepare exactly what you would like. There are many food and grocery delivery services in Baguio. You may view those options here on our food page.

Other Important Notes

Alcoholic beverages, illegal drugs, and tobacco products are strictly prohibited on the premises. Any use of these while on Doane Rest’s grounds will result in immediate eviction from our premises and revoke your ability to stay at Doane Rest in the future.

THANK YOU FOR YOUR COOPERATION & UNDERSTANDING!